Hi there! My name is Janko Roettgers, and this is Lowpass. This week: A Telly scoop, and Ted Sarandos on whether YouTube is TV or not.
Leaked Telly data reveals small user base, high breakage rate
When free TV startup Telly came out of stealth in 2023, it did so with big promises: Company executives told the media at the time that Telly would ship 500,000 units of its unique TV set, which incorporates a second screen for ads and widgets, before the end of the year.
"Shipping 500,000 TVs [...] that's not going to be a problem," chief strategy officer Dallas Lawrence told Stream TV Insider in May of 2023. Two months later, Telly executives told the same outlet that the company was going to ship “millions more” in 2024.
Two years later, the company was still far from reaching that goal. In a Q3 update sent to investors in November 2025 that I was able to review, Telly revealed that it had just 35,000 TV sets in people’s homes. Telly ended the prior quarter with 28,000 TVs in the field, according to the same note.
The startup did suggest that it was about to significantly ramp up deliveries, and order another 100,000 TVs from its hardware supplier, Foxconn.
Telly declined to comment on the record on specifics included in its investor update when contacted for this story.
Telly’s promise is a simple one: Consumers will get a free TV in exchange for watching ads displayed on the device’s second screen. That secondary screen, positioned under the TV’s soundbar, also displays widgets with sports scores, news headlines, and even minigames. Telly TVs also come with their own voice assistant and have an integrated camera for video calls and motion games.
Interest in the device has been significant: Telly announced in June 2023 that it had gotten preorders for 250,000 TVs. However, fulfilling all those orders appears to be a lot more challenging than the company initially anticipated.
One major challenge has to do with Telly’s decision to forgo traditional retail channels: The company lets consumers preorder TVs for free online and then ships them straight to their doorsteps. Unfortunately, a lot of them have arrived damaged. On Reddit, Telly owners have posted photos of dozens of broken TVs, with some complaining that their replacement TVs arrived damaged as well.
In its Q3 investor update, Telly revealed just how widespread this problem has been: A whopping 10 percent of Telly TVs shipped via FedEx arrived broken, according to the letter. The company has since switched to a new logistics partner, and breakage has gone down significantly since, according to the letter. Posts on Reddit reveal that Telly now uses RXO, a company that is also being used by Samsung to deliver and install TVs.
Telly executives have in the past called their devices “$1,000 TVs.” Turns out giving high-priced hardware away for free, even to a small group of consumers, can be quite capital-intensive: In recent months, Telly raised two rounds of debt funding totaling $350 million, according to the investor update. (It’s unclear how much equity Telly has raised since its founding.)
There does appear to be some silver lining for Telly: The startup reached $22 million in annualized revenue in Q3 of 2025, according to the investor note. Taking into account the small number of Telly TVs in people’s homes, this suggests that each TV set could generate more than $50 in advertising revenue for the company per month. That would be significantly higher than other smart TV businesses: Roku’s average revenue per user reached $41.49 for all of 2024. (The company stopped reporting ARPU in 2025.)
In other words: Having a dedicated second screen in people’s homes that shows a constant stream of ads can be a lucrative business. Scaling that business to be more than a novelty is the hard part.
At least publicly, Telly’s leadership kept brushing off such concerns even as the company’s internal numbers remained dismal. “When investors told me [that] hardware is hard, it just didn’t sit well with me. I just called bullshit on that,” said Telly CEO Ilya Pozin during a September podcast appearance. Arguing that some of the world’s largest companies like Apple, Google, and Tesla are all doing hardware, Pozin added: “That’s what we’re doing here with Telly. I think we have an opportunity to build a trillion-dollar company.”
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Netflix co-CEO Ted Sarandos: YouTube is TV

Show me the money: Netflix co-CEO Ted Sarandos during the company’s Q4 2025 earnings call
Ever since YouTube’s massive rise in the living room, folks in Hollywood and beyond have engaged in a spirited debate about whether it's fair to compare YouTube to traditional TV networks, or even streaming services like Netflix and HBO Max. YouTube, some argue, doesn’t count as TV because its content is so different from what TV has always been.
Netflix co-CEO Ted Sarandos chimed in on the debate during his company’s Q4 2025 earnings call Tuesday, and he didn’t mince words.
“YouTube is not just UGC and cat videos anymore," Sarandos said during the call, using industry shorthand for user-generated (amateur) content. “YouTube has full-length films. New episodes of scripted and unscripted TV shows. They have NFL football games. They have the Oscars! The BBC is going to be producing original content for YouTube soon. They are TV!”
Netflix executives have long said that the streaming service was competing with YouTube for the time and attention of consumers. On Tuesday, Sarandos explained there is more to this competition these days. “We all compete with them in every dimension,” he said. “For talent, for ad dollars, for subscription dollars, and for all forms of content.”
YouTube accounted for 12.7 percent of all TV-based streaming in North America last month, according to new Nielsen data released this week, with Netflix coming in second with 9 percent. Together, the two services were responsible for more TV viewing than cable or broadcast TV.
Netflix has responded to YouTube’s ascent by signing distribution deals with select YouTube talent. That strategy appears to be working, according to this week’s earnings report: The eponymous show of early childhood entertainer Ms. Rachel, which struck a deal with Netflix a year ago, became the 9th-most-watched show on Netflix globally in the second half of 2025.
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What else
How Netflix brought interactive voting to Star Search. In my latest story for Fast Company, I take a closer look at the design decisions that went into the tech powering Netflix’s first interactive live competition.
Spotify may let you sync physical books with audio books soon. This is fascinating: Code snippets in Spotify’s mobile app suggest that you will soon be able to scan a page of a book, and then continue reading with an audio version.
Amagi goes public in India. The company, whose software powers many FAST services, was valued around $825 million during its first day of trading.
TCL is buying Sony’s TV business. The deal, if approved, will give TCL the majority ownership over a new JV that will continue to use Sony’s brand name.
Ubisoft cancels Prince of Persia remake. The cancellation is part of a broader restructuring that also includes studio closures and additional title delays.
Meta is phasing out Quest for Business program. The company stopped selling VR headsets to enterprise customers this week, and will end support for such devices in 2030.
That’s it
Being a newsletter writer and operator never gets boring. Yesterday afternoon, I did a test send — that’s when you send the issue you’re working in to yourself to make sure everything looks right — and suddenly ran into unexpected technical problems, forcing me to not include the links in the email version of this issue. At least I think that fixed it, crossing fingers!
Thanks for reading, have a great weekend!
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